The following table provides estimated download times for different file sizes at typical connection speeds. For faster downloads, avoid peak hours 9am to 6pm Eastern time.
Demand for downloads can also be high the first week after a product release. Some products—typically applications that are about 1 GB or larger—require that you have a broadband Internet connection for download. Note: When you order a product, look below or to the right of the Delivery Method pop-up menu for the file size and estimated download time.
Note: The estimates in this table assume ideal network conditions. Your actual download time can be longer. If you are having trouble downloading Captivate 8 or any product using Internet Explorer 11 in Windows 8 or 7, you can fix it by adding www. Follow the steps below:. Click the wheel-shaped Tools icon at the upper-right corner of the browser and then click Compatibility View settings. Go back to the trial download page, reload the page press F5 or click the Refresh icon , and click Download.
Visit the Adobe community forums to see if other users are experiencing similar download and installation problems. Visit the Downloading, Installing, Setting Up forum or find the forum for your product. Try posting your problem on the forums for interactive troubleshooting. Note: When posting on forums, include your operating system and your product's version number in your message.
Legal Notices Online Privacy Policy. Troubleshoot download problems Search. All Apps User Guide. Select an article: Select an article:. Having trouble downloading non—Creative Cloud Adobe products? Try these solutions to resolve common browser, system, and connectivity problems that can interfere with successful downloads of non—Creative Cloud products.
But this morning, the music is missing from your device. Have you had issues in the past purchasing music directly on your iPhone? The first thing I would suggest is to sign out of the iTunes Store, then restart your iPhone. When you sign back into the iTunes Store, try downloading the purchased content again. Another option would be to turn on Automatic downloads on your iPhone.
If you are still unable to download the purchased content directly to your iPhone, try downloading the 6 songs to your computer and syncing your computer to your iPhone. Give these troubleshooting steps a try, and let us know the results. All new content that you buy after you turn on Automatic Downloads automatically downloads to all of your devices. Sign in to iTunes on your computer with the Apple ID that you used when you bought the items on your iPhone, iPad, or iPod and download your past purchases.
Jul 11, AM. If you previously purchased items from the iTunes Store, you can download them to your authorized computers and devices up to 10 total. Downloading previous purchases is a great way to add items to your devices without having to sync or copy files, and you can use this method to replace iTunes Store files you accidentally lost or deleted.
This is useful, for example, if a download is interrupted. Move the pointer over an item such as a song or album , click the More button , then choose Download. Music can only be downloaded to a device directly from Apple Music. See Intro to syncing.
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